Hawaii

Thumbnail

"Where and Why" Campaign Terms and Conditions

Worldwide

Blocked/restricted destinations

02.03.25

OFAC destinations

We align with government regulations when choosing the destinations where we can offer our coverage. Because the locations below are OFAC-sanctioned destinations, we don’t provide coverage for trips to or from or cruises that port in these areas.

Destination	Effective date	Underwriter/plans
Crimea	March 24, 2016	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Iran	August 2, 2011	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Syria	August 2, 2011	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
North Korea	August 2, 2011	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Libya	August 2, 2011	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Cuba *Requires approval. Please call our customer service team at 1-800-228-9792.	August 2, 2011	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans

Business decision

As of the effective dates listed below, we've made the business decision to no longer offer our coverage for trips to the following destinations.

Destination	Effective date	Underwriter/plans
Venezuela	February 18, 2025	All Zurich American Insurance Company plans
Somalia	February 18, 2025	All Zurich American Insurance Company plans
Lebanon	February 18, 2025	All Zurich American Insurance Company plans
Mali	February 18, 2025	All Zurich American Insurance Company plans
Iraq	February 18, 2025	All Zurich American Insurance Company plans
Burkina Faso	February 18, 2025	All Zurich American Insurance Company plans
Central African Republic	February 18, 2025	All Zurich American Insurance Company plans
Yemen	September 3, 2024	All Zurich American Insurance Company plans
Myanmar	September 3, 2024	All Zurich American Insurance Company plans
Afghanistan	September 3, 2024	All Zurich American Insurance Company plans
Sudan	September 3, 2024	All Zurich American Insurance Company plans
South Sudan	September 3, 2024	All Zurich American Insurance Company plans
Haiti	September 3, 2024	All Zurich American Insurance Company plans
Yemen	June 3, 2024	All Berkshire Hathaway Specialty Insurance Company plans
Myanmar	June 3, 2024	All Berkshire Hathaway Specialty Insurance Company plans
Afghanistan	June 3, 2024	All Berkshire Hathaway Specialty Insurance Company plans
Sudan	June 3, 2024	All Berkshire Hathaway Specialty Insurance Company plans
South Sudan	June 3, 2024	All Berkshire Hathaway Specialty Insurance Company plans
Haiti	June 3, 2024	All Berkshire Hathaway Specialty Insurance Company plans
Israel	October 17, 2023	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Palestine Territories (Includes Gaza Strip and West Bank)	October 17, 2023	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Russia	March 22, 2022	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Belarus	March 22, 2022	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans
Ukraine	March 22, 2022	All Berkshire Hathaway Specialty Insurance Company and Zurich American Insurance Company plans

Pet travel insurance

Thumbnail

Worldwide

Other events

01.23.25

If one of the below events impacts your vacation, you may have coverage for the event if you’ve got a Travelex policy. Your policy must be effective prior to the event’s foreseeable date for benefits to apply. Please check your confirmation of coverage and policy wording to understand your coverage, as each of our plans can differ.

Events listed on this page will reflect the past year. Any events outside of that timeframe can be located on our archive page.

Event name	Foreseeable date
South Korea plane crash (Zurich-underwritten plans)	December 29, 2024
Landslides in Kerala, India (Zurich-underwritten plans)	July 29, 2024
CrowdStrike Global IT Outage	July 19, 2024
Dengue outbreak in Samoa (Zurich-underwritten plans)	April 19, 2024

This list may not be a full representation of all events. For a summary of the coverages, benefits, limitations and exclusions of our insurance plan(s), please refer to the applicable Description of Coverage or state specific Individual Travel Protection Insurance Policy.

Worldwide

Security evacuation – exempted countries

01.23.25

Our adventure activities upgrade includes security evacuation benefits — but it doesn’t apply in all destinations. Our underwriter, Zurich American Insurance Company, reserves the right to modify this list upon 30 day(s) notice.

Exempted Country	Date
Venezuela	February 18, 2025
Lebanon	February 18, 2025
Burkina Faso	February 18, 2025
Israel and Occupied Territories of Palestine	October 7, 2023
Afghanistan	June 29, 2022
Belarus	June 29, 2022
Central African Republic	June 29, 2022
Crimea of Ukraine	June 29, 2022
Cuba	June 29, 2022
Ethiopia	June 29, 2022
Haiti	June 29, 2022
Iran	June 29, 2022
Iraq	June 29, 2022
Libya	June 29, 2022
Mali	June 29, 2022
North Korea	June 29, 2022
Russian Federation	June 29, 2022
Somalia	June 29, 2022
South Sudan	June 29, 2022
Syria	June 29, 2022
Ukraine	June 29, 2022
Yemen	June 29, 2022

Worldwide

Wildfire

01.16.25

Wildfires can cause mandatory evacuations, travel disruptions, and more. If you have a Travelex policy and a wildfire impacts your trip, you may be eligible for our coverage.

If you bought your Travelex policy before the wildfire’s foreseeable date shown below, we may provide coverage for the event. Please check your confirmation of coverage and policy wording to understand your coverage, as each of our plans can differ.

Events listed on this page will reflect the past six months. Any events outside of that timeframe can be located on the archive page.

Wildfire	Foreseeable date
Los Angeles (Zurich-underwritten plans)	January 7, 2025

Trip inconvenience

Thumbnail

travel insurance trip cancellation blue line with circle through it icon

Coverage for a closed beach or attraction, or cruise disablement.

Does Travelex provide coverage for pre-existing medical conditions?

Read more about Does Travelex provide coverage for pre-existing medical conditions?

We want everyone to be able to travel, and we don’t want your concern about coverage for an existing condition to stop you from booking your next trip. That’s why we offer coverage for pre-existing medical conditions on our Ultimate plan.

Exposure and disappearance

Thumbnail

accidental death travel insurance blue magnifying glass with "x" icon

Coverage if your transportation disappears, wrecks, or sinks and you’re not found within 365 days.

Subscribe to

Hawaii

"Where and Why" Campaign Terms and Conditions

Blocked/restricted destinations

OFAC destinations

Destination

Effective date

Underwriter/plans

Business decision

Destination

Effective date

Underwriter/plans

Pet travel insurance

Other events

Event name

Foreseeable date

Security evacuation – exempted countries

Exempted Country

Date

Wildfire

Wildfire

Foreseeable date

Trip inconvenience

Does Travelex provide coverage for pre-existing medical conditions?

Exposure and disappearance