Worldwide

Other events

01.23.25

If one of the below events impacts your vacation, you may have coverage for the event if you’ve got a Travelex policy. Your policy must be effective prior to the event’s foreseeable date for benefits to apply. Please check your confirmation of coverage and policy wording to understand your coverage, as each of our plans can differ.

Events listed on this page will reflect the past year. Any events outside of that timeframe can be located on our archive page.

Event name

Foreseeable date

South Korea plane crash (Zurich-underwritten plans)

December 29, 2024

Landslides in Kerala, India (Zurich-underwritten plans)

July 29, 2024

CrowdStrike Global IT Outage

July 19, 2024

Dengue outbreak in Samoa (Zurich-underwritten plans)

April 19, 2024

This list may not be a full representation of all events. For a summary of the coverages, benefits, limitations and exclusions of our insurance plan(s), please refer to the applicable Description of Coverage or state specific Individual Travel Protection Insurance Policy. 

Worldwide

Security evacuation – exempted countries

01.23.25

Our adventure activities upgrade includes security evacuation benefits — but it doesn’t apply in all destinations. Our underwriter, Zurich American Insurance Company, reserves the right to modify this list upon 30 day(s) notice.

Exempted Country

Date

Venezuela

February 18, 2025

Lebanon

February 18, 2025

Burkina Faso

February 18, 2025

Israel and Occupied Territories of Palestine

October 7, 2023

Afghanistan

June 29, 2022

Belarus

June 29, 2022

Central African Republic

June 29, 2022

Crimea of Ukraine

June 29, 2022

Cuba

June 29, 2022

Ethiopia

June 29, 2022

Haiti

June 29, 2022

Iran

June 29, 2022

Iraq

June 29, 2022

Libya

June 29, 2022

Mali

June 29, 2022

North Korea

June 29, 2022

Russian Federation

June 29, 2022

Somalia

June 29, 2022

South Sudan

June 29, 2022

Syria

June 29, 2022

Ukraine

June 29, 2022

Yemen

June 29, 2022

 

Worldwide

Wildfire

01.16.25

Wildfires can cause mandatory evacuations, travel disruptions, and more. If you have a Travelex policy and a wildfire impacts your trip, you may be eligible for our coverage.

If you bought your Travelex policy before the wildfire’s foreseeable date shown below, we may provide coverage for the event. Please check your confirmation of coverage and policy wording to understand your coverage, as each of our plans can differ.

Events listed on this page will reflect the past six months. Any events outside of that timeframe can be located on the archive page.

Wildfire

Foreseeable date

Los Angeles (Zurich-underwritten plans)January 7, 2025

This list may not be a full representation of all events. For a summary of the coverages, benefits, limitations and exclusions of our insurance plan(s), please refer to the applicable Description of Coverage or state specific Individual Travel Protection Insurance Policy.

Trip inconvenience

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Coverage for a closed beach or attraction, or cruise disablement.

Exposure and disappearance

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Coverage if your transportation disappears, wrecks, or sinks and you’re not found within 365 days.