Your U.S. health insurance likely won’t cover medical treatment in other countries. You’ll have to pay out of pocket if something happens while you’re away from home, and medical care can be costly overseas.

Travel insurance can reimburse you for unexpected costs from eligible travel mishaps. For example, if you have a Travelex policy and you have an eligible travel delay, you can recoup the expenses for things needed during the delay, like lodging and meals.

We can’t cover absolutely everything that may go wrong on your trip. For example, we won’t cover events that were known at the time of plan purchase or were predictable. You also need to have taken steps to reduce risk during your vacation. Each of our plans is different, so it’s important to check the exclusions in your policy before departing on your trip.

Compared our plans and coverage and decided a Travelex plan is right for your vacation? You can purchase a Travelex travel insurance policy online at any time of day or night.

Want to speak to our customer service team? We’re here to help.

You can reach our customer service department at 1-800-228-9792 from Monday to Friday, 8:00 a.m. to 7:00 p.m. CT.

If you need to change certain details on your policy (such as your trip dates or trip cost), you can either make a policy change online or call our customer service department at 1-800-819-9004 from Monday to Friday, 8:00 a.m. to 7:00 p.m. CT.

Yes. After you buy your policy, you’ll receive your confirmation of coverage with your plan details and description of coverage via email. The confirmation of coverage will include policy information such as your confirmation number, policy effective date, benefit levels, and important contact information. The description of coverage will provide plan details including benefits, conditions, limitations, and exclusions.