Yes. We know you want to travel with your favorite items, so we want to help protect them.
If your baggage, personal effects, or travel documents are lost, stolen, or damaged, we can reimburse you for replacements up to the limit shown in your policy.
The cost of your travel insurance policy can depend on many different details that are unique to you and those traveling with you. For example, your trip cost, state of residence, trip length, and age. Each of our plans and upgrades also have different pricing based on the coverage they provide.
Lots of credit cards include travel insurance, but the coverage often has lower benefit amounts than you’ll receive directly from a travel insurance provider like us. They also often include special conditions you must meet to activate your coverage.
Your U.S. health insurance likely won’t cover medical treatment in other countries. You’ll have to pay out of pocket if something happens while you’re away from home, and medical care can be costly overseas.
Travel insurance can reimburse you for unexpected costs from eligible travel mishaps. For example, if you have a Travelex policy and you have an eligible travel delay, you can recoup the expenses for things needed during the delay, like lodging and meals.
We can’t cover absolutely everything that may go wrong on your trip. For example, we won’t cover events that were known at the time of plan purchase or were predictable. You also need to have taken steps to reduce risk during your vacation. Each of our plans is different, so it’s important to check the exclusions in your policy before departing on your trip.
Compared our plans and coverage and decided a Travelex plan is right for your vacation? You can purchase a Travelex travel insurance policy online at any time of day or night.
Want to speak to our customer service team? We’re here to help.
You can reach our customer service department at 1-800-228-9792 from Monday to Friday, 8:00 a.m. to 7:00 p.m. CT.
If you need to change certain details on an active policy, you can make the following policy adjustments online:
-Modify trip dates.
-Increase or decrease trip cost.
-Update a destination.
-Add or remove a travel supplier.
-Modify the primary traveler's address, ZIP code, email address, and phone number.
-Cancel your policy (if you're in the review period).
Yes. After you buy your policy, you’ll receive your confirmation of coverage with your plan details and description of coverage via email. The confirmation of coverage will include policy information such as your confirmation number, policy effective date, benefit levels, and important contact information. The description of coverage will provide plan details including benefits, conditions, limitations, and exclusions.