Travelex Customer Service

If you have questions, need travel assistance, want to make a change to your existing protection plan, file a claim, or anything in between, feel free to reach out to Travelex’s customer service team in the best way that suits you.

How can we help?

Customer Service


Domestic Phone

(8:00 a.m. to 7:00 p.m. CST,
Monday - Friday)


810 North 96th Street
Suite 300
Omaha, NE 68114


If you need additional help, please refer to the following Travelex resources:

File a Claim

Request a Plan Change

Request Plan Documents

Emergency Assistance

Partner assistance

If you are a current Travelex partner and need information or if would like to become a partner agency, please either complete a brief contact form or call 1-800-537-8052.

Dream. Explore. Travel On.