Travelex Customer Service

Do you have questions about travel insurance, need help making a plan change, filing a claim or anything in between? Please select the service from the menu below. If you prefer, contact our Customer Service Team directly using the toll free number below.

How can we help?

Customer Service


Domestic Phone

(8:00 a.m. to 7:00 p.m. CST,
Monday - Friday)

Emergency Travel Assistance

If you are a Travelex travel insurance policyholder and need emergency assistance or advice while traveling, please contact our Emergency Assistance team.

Partner Assistance

If you would like to become a partner agency, please either complete a brief contact form or call 1-800-537-8052

Dream. Explore. Travel On.