Travelex customer service

Do you have questions about travel insurance, need help making a plan change, filing a claim or anything in between? Please select the service from the menu below. If you prefer, contact our customer service team directly using the toll-free number below.

How can we help?

Customer service


Domestic Phone

(8:00 a.m. to 7:00 p.m. CST,
Monday - Friday)

Emergency travel assistance

If you are a Travelex travel insurance policyholder and need emergency assistance or advice while traveling, please contact our emergency assistance team.

Partner assistance

If you would like to become a partner agency, please either complete a brief contact form or call 1-800-537-8052

Dream. Explore. Travel on.

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