Get support from our Travelex customer service team
Have questions about our travel insurance? Need help changing your plan, filing a claim, or something else? You can choose your question topic from the menu below, call us toll-free, email us, or select the chat button found throughout our website to get help.
Contact our Travelex customer service team

Phone:
1-800-228-9792
(8:00 a.m. to 7:00 p.m. CST,
Monday - Friday)
Already bought a Travelex policy?
If you have questions, you can reach us at 1-800-819-9004.

Email:
Access 24/7 travel assistance
On vacation with a Travelex policy? Whether you’re experiencing an emergency or a minor mishap on your trip, you can reach our emergency assistance provider anytime and anywhere.
Become a Travelex travel advisor partner
Want to collaborate with us? Visit our Travelex travel advisor partner page to explore our offerings for travel professionals. From there, you can get more information and reach out to us by clicking the "Become a travel advisor partner" button and filling out our brief form. Prefer to speak to someone? Call us at 1-800-537-8052.