"When and Where" Campaign


Terms and Conditions of Entry


1. Information on how to enter the “When and Where Campaign" drawing and the prizes form part of these Terms and Conditions of Entry (“Terms and Conditions”). Entry into the “Spring Campaign" survey (“Survey”) is deemed to be the entrant’s acceptance of these Terms and Conditions. 2. To the extent of any inconsistency between these Terms and Conditions and any other reference to this Survey, these Terms and Conditions shall prevail.

Who can enter

3. The Promoter is Travelex Insurance Services Inc., 810 North 96th Street, Suite 300, Omaha, NE, 68114 (“Promoter”). 4. Subject to Clause 5, entry is open to residents in United States of America who are over the age of 18 years as of the date of entry and who have fulfilled the requirements set out below (“Eligible Entrants”). Void where prohibited or restricted by law. No purchase is necessary to enter the Survey. 5. Employees and immediate families of employees of the Promoter, its holding companies, or its subsidiaries are not eligible to enter this Survey. “Immediate family” means any of the following: spouse, ex-spouse, de facto spouse, child or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, grandchild, step-grandchild, uncle, aunt, niece, nephew, brother, sister, stepbrother, stepsister, or first cousin.

How to enter

6. During the incentive period, Eligible Entrants will have a chance to win one (1) $500 Visa gift card. To enter, Eligible Entrants must complete the “When and Where" Sweepstakes via TypeForm (“https://vb8glnl9b9m.typeform.com/to/L5ulvvEW?utm_source=campaign&utm_medium=survey&utm_campaign=where_and_when”). 7. Entrants must provide, on request, all contact details, including a valid email address and postal address, to be eligible to win. Entrants may only enter in their own name. Only one entry per entrant will be eligible for the Survey.

Open, close, draw, and publish dates

8. The Survey commences on Monday, June 24, 2024, at 9:00 a.m. CST and closes on July 7, 2024, at 11:59 p.m. CST (“Incentive Period”). 9. The Promoter must receive entries prior to the end of the Incentive Period. 10. The prize (or, in the case of vouchers, prize confirmations) will be sent within 28 days of the Survey's completion. 11. The winner will be selected via random draw from Eligible Entrants. The Promoter will conduct the draw on July 11, 2024, at 10:00 a.m. CST via the website https://www.randomdraws.com. 12. The winner will be notified by email within seven business days of the end of the Incentive Period. 13. The winner of the Survey may be published on or after July 12, 2024. 14. The Promoter may conduct a re-draw on July 25, 2024, at 10:00 a.m. CST at the Promoter’s premises in order to distribute any prizes unclaimed by this date, subject to the applicable legislation. Entries to any redraw will comprise all Eligible Entrants. The winner of any redraws will be notified by email within seven business days of the re-draw’s completion.

Prize on offer

15. The Prize is one Visa gift card valued at $500 USD. (“Prize”).

Further terms and conditions

16. The Promoter will invalidate any entrant found to have used a third party (including an online survey entry site) to enter the Survey on their behalf, and any claim such entrant may have to any prize will also be invalidated. If such an entrant is awarded the Prize and then found to have breached this clause, the entrant must immediately relinquish the Prize awarded. The Promoter has sole discretion to determine whether this clause has been breached by any entrant. The Promoter reserves the right to request any and all documentation it deems necessary to confirm whether the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request. The Promoter reserves the right to disqualify any entrant who provides false information or who seeks to gain an unfair advantage or to manipulate this Survey. 17. The Promoter will invalidate all entries from any entrant found to have entered incorrect contact information, including incorrect email contact information, and any claim to any prize will be invalidated. If such an entrant is awarded the Prize and then found to have breached this clause, the entrant must immediately relinquish the Prize awarded. The Promoter has sole discretion to determine whether this clause has been breached by any entrant. The Promoter reserves the right to request any and all documentation it deems necessary to confirm whether the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request. In the event of a dispute concerning who properly entered to participate in the Survey, the entry will be declared to have been made by the authorized account holder, which is defined as the natural person assigned to an email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide the Promoter with proof that the potential winner is the authorized account holder of the email address. If a dispute cannot be resolved to the Promoter’s satisfaction, then the entry will be deemed ineligible. 18. If the Prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the Prize for a prize of equal or greater value, subject to the applicable legislation. It is a condition of acceptance of the Prize that the winner must comply with all conditions of use of the Prize and the Prize supplier’s requirements. The Prize must be accepted as stated, and no compensation will be payable if a winner is unable to use the Prize as stated. 19. The Promoter highly recommends that Eligible Entrants provide a current residential street address when requested for ease of correspondence and potential Prize delivery. The Promoter will make all reasonable efforts to deliver the Prize to the address provided by survey entrant. The Promoter cannot guarantee that the Prize returned to the Promoter due to nondelivery at the provided address will be re-sent to the Prize winner. 20. The Promoter reserves the right to request the winner to sign a winner deed of release (and indemnification) and/or any other relevant forms or agreements the Promoter deems necessary to provide proof of identity, proof of age, proof of residency at the nominated prize delivery address, and/or proof of entry validity (including a phone bill) in order to claim the Prize. Proof of identification, residency, age, and entry considered suitable for verification is at the Promoter's discretion. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole, and no substitute will be offered. 21. The Promoter reserves the right to conduct a re-draw in the event that an entrant, claiming to be a winner, is unable to satisfy these Terms and Conditions or has breached these Terms and Conditions. 22. Subject to the applicable legislation, the Promoter’s decision in relation to any aspect of the Survey is final and binding on each entrant. The Promoter will neither enter into any correspondence nor accept responsibility for late, lost, or misdirected entries. The Prize is subject to availability, is not transferable or exchangeable, and cannot be substituted with cash. The Prize will be sent to the winner’s nominated address. The Promoter and its associated agencies and companies affiliated with this Survey will accept no responsibility for prizes that are damaged or lost in transit. 23. Redemption of the Prize is subject to the Promoter’s terms and conditions, including those specified on the Prize voucher.

Data protection and privacy collection statement

24. By participating in this Survey, entrants agree that the Promoter may share any data or information collected with any of the Promoter’s holding companies or subsidiaries. 25. By participating in this Survey, entrants agree to allow the Promoter and any of its holding companies or subsidiaries to contact them in relation to marketing offers and product updates. 26. Subject to this Clause 27, the Promoter and its related entities collect entrants’ personal information for the purpose of conducting and promoting this Survey (including but not limited to determining and notifying the winner). The Promoter may disclose personal information collected to an agent who is engaged to conduct the Survey draw and for prize fulfilment. The Promoter may also disclose personal information collected to any required regulatory authorities, such as regulators of trade promotions. The Promoter will otherwise handle entrants’ personal information in accordance with its “Privacy Policy” available at https://www.travelexinsurance.com/company/privacy. You may request access or to update your personal information or lodge a complaint by writing to The Compliance Officer, Travelex Insurance Services, Inc., 810 North 96th Street, Suite 300, Omaha, NE, 68114.

Copyright, statutory guarantees, waiver, and liability

27. All entries and any copyright subsisting in the entries become and remain the property of the Promoter, who may publish or cause to be published any of the entries received. 28. By participating in the survey, the winner agrees to participate and cooperate as required in all editorial activities relating to the survey, including but not limited to being interviewed and photographed. The winner agrees to grant the Promoter a perpetual and nonexclusive license to use such footage and photographs in all media worldwide, including online social networking sites, and the winner will not be entitled to any fee for such use. 29. The winner is solely responsible for the declaring and paying taxes, which may arise due to collection of a prize, and shall perform all necessary tax obligations required by law. 30. The Promoter (subject to applicable legislation) reserves the right to amend, cancel, or suspend this survey if an event beyond the Promoter's control corrupts or affects the administration security, fairness, integrity, or proper conduct of this survey. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this survey. In particular, computer-generated entries and the use “scripting” is not permitted and will not be accepted. 31. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the internet service provider used. 32. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, affiliates, parents, employees, and agents) is not responsible for and excludes all liability (including negligence), and entrants agree to indemnify and hold harmless the Promoter for any excluded liabilities as set forth herein, for any personal injury and/or any loss or damage (including loss of opportunity) — whether direct, indirect, special, or consequential — arising in any way from: (a) any technical difficulties or equipment malfunction (whether or not within the Promoter’s control); (b) any theft, unauthorized access or third-party interference; (c) any entry or prize claim that is late, lost, altered, damaged, or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Eligible Entrant; (f) use of a prize The Promoter (including its’ officers, employees and agents) excludes all liability for any loss (including, without limitation, indirect, special or consequential loss or loss of profits or opportunity), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Survey including taking or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law), including the Non-Excludable Guarantees; and (g) any incorrect or inaccurate information, whether caused by website users or by any equipment or programming associated with or utilized in the Survey or by any technical or human error, which may occur in the processing of submissions in the Survey. Any change in value of the prize occurring between the publishing date and date the prize is claimed is not the responsibility of the Promoter. 33. Promoter assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, or delay of operation or transmission, communications line failure, theft or destruction, or unauthorized access to, or alteration of, entries. Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email, or players due to technical problems or traffic congestion on the Internet, any website, or any combination thereof, including injury or damage to entrant’s or any other computer related to or resulting from participating downloading materials in the Survey. 34. The Survey shall be governed by and construed in accordance with the laws of the State of Nebraska, regardless of principles of conflicts of laws that may require the application of the laws of another jurisdiction. Any action or litigation concerning this survey shall take place exclusively in the federal or state courts sitting in Douglas County, Nebraska, and, by registering, each entrant expressly consents to the jurisdiction of and venue in such courts and waives all defenses of lack of jurisdiction and inconvenient forum with respect to such courts. ANY CLAIMS, JUDGMENTS, AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF- POCKET COSTS ASSOCIATED WITH ENTERING THIS SURVEY. ALL ENTRANTS HEREBY WAIVE ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ENTRANT, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE. Promoter does not make, nor is in any manner responsible for, any warranty representation, expressed or implied, in fact or in law, relative to the quality, conditions, fitness, or merchantability of any aspect of the prize awarded.

Winner List

35. To obtain a copy of any legally required winner list or a copy of these Terms and Conditions, send the applicable request and a self-addressed, stamped, #10 envelope to:     

Travelex Insurance Services Inc.     
ATTN: Travel Insurance Insights Survey Campaign     
810 N. 96th St.     
Suite 300, Omaha, NE 68114.     

Requests must be received no later than July 7, 2024, + 6 MONTHS for the name of the winner and, by the end of the Incentive Period (July 7, 2024), for a copy of these Terms and Conditions.