Travel Supplier

Financial Default Coverage Statement

In unstable economic times, travel suppliers can experience financial issues, causing some suppliers to partially or completely suspend their operations. Travelex Insurance Services Inc. (“Travelex Insurance”) would like to remind you of the importance of purchasing travel protection for reasons such as financial default.

Some Travelex Insurance protection plans provide coverage for financial default occurring more than 14 days following an insured’s effective date for the trip cancellation or trip interruption benefits. A Travelex Insurance protection plan with coverage for financial default must have been purchased prior to the date when financial default became foreseeable per the terms of the policy in order to be eligible for coverage.

The suppliers listed below have either defaulted or are not yet considered to be in Financial Default and are at risk for Financial Default with foreseeability dates as indicated below. Travelex is still accepting enrollments for these suppliers, but plans purchased after the listed foreseeability date will not include Financial Default coverage.


Foreseeable Date

Genting Hong Kong (Crystal Cruises, Dream Cruises, Star Cruise)*

*Effective 01/18/2022 Travelex is no longer accepting enrollments for trips booked with these suppliers

August 19, 2020

Scandinavian Airlines System (SAS)

February 16, 2022

Air Seychelles

October 6, 2021

Philippine Airlines

May 3, 2021

Czech Airlines

February 26, 2021

Norwegian Air

November 18, 2020

LATAM Airlines Group

May 26, 2020


May 22, 2020

Air Mauritius

April 22, 2020

Miami Air International

March 24, 2020


March 5, 2020

ITB Holland (Amsterdam)

February 11, 2020

Island Air

October 16, 2017


May 2, 2017

Direct Air

March 12, 2012

Please refer to your appropriate policy document for complete details, including purchase requirements, regarding Financial Default coverage.

Other Travel Suppliers

Travelex Insurance and its underwriters have made a business decision to no longer accept enrollments for trips using the following list of travel suppliers.


Foreseeable Date

Pandaw River Expeditions

October 25, 2021

Alitalia Airlines

August 24, 2021

Mango Airlines

July 26, 2021

Lifestyles Presidential Suite Punta Cana

March 8, 2021

Sail Windjammers

January 27, 2021

Wayfarers USA, Inc

January 22, 2021

Story Land and Sea/Savvy Affordable Tours (Queenslander LLC)

December 8, 2020

Starlight Tours LLC (DBA Melita Trips)

November 26, 2020

Interjet Airlines

November 1, 2020

SNA Tours, LTD

September 20, 2020

STA Travel in Switzerland

August 19, 2020


July 21, 2020

Cruise & Maritime Voyages

July 20, 2020

Global Endeavors

July 1, 2020


June 30, 2020

America By Rail

June 15, 2020

New York City Vacation Packages

June 10, 2020

Jacada Travel Limited

May 27, 2020

Legacy Global Sports

May 20, 2020

Thai Airways International

May 18, 2020

Avianca Airline

May 10, 2020

TAME Airlines

May 9, 2020

Virgin Atlantic Airways

April 23, 2020

Beyond Band of Brothers Tours (Procom America, LLC)

April 15, 2020

Sweet Magnolia Vacation Tours

April 8, 2020

RavnAir Group

April 5, 2020

March 26, 2020

Nordic Destinations LLC

March 20, 2020

March 17, 2020

Go Real Travel

March 8, 2020

South African Airways

December 19, 2019

Cox and Kings

October 1, 2019

Thomas Cook Airlines

September 23, 2019

Thomas Cook Travel - UK

September 23, 2019

Amanda Tour

July 20, 2019

Heritage Tours

June 14, 2019

Revealed America

June 14, 2019

Absolute Travel (New York NY)

March 22, 2017


October 23, 2015

Arch Vacations Inc

September 10, 2015

Black Ops Valdez LLC

September 10, 2015

H20 Guides Inc

September 10, 2015

Club ABC Tours

October 1, 2012

Symphonic Voyages Inc

December 19, 2011

Nomads Inc - Michigan Corporation

February 25, 2011

Renaissance Pilgrimages

May 28, 2010

For travel partners who submit Travelex plan enrollments through an API or roster, you must no longer offer Travelex insurance or accept plan enrollments for any of the suppliers identified on these lists.

This list may not be a full representation of all events. For a summary of the plans details on coverages, benefits, limitations, and exclusions of the insurance plan, please refer to the applicable Description of Coverage or state specific Individual Travel Protection Insurance Policy. PLD

Recent Alerts