Contact Us

Do you have questions about travel insurance? Need help making a change to your current policy or filing a claim? Contact Travelex for support.


How can we help?

Customer Service


Domestic Phone

(8:00 a.m. to 7:00 p.m. CST,
Monday - Friday)


810 North 96th Street
Suite 300
Omaha, NE 68114


Emergency Travel Assistance

If you are a Travelex policyholder and need emergency assistance while traveling, call one of the following numbers for expert help:

U.S./Canada (toll-free): 1-855-892-6495

Outside U.S./Canada (collect): 603-328-1373

Email: [email protected]

Partner assistance

If you are a current Travelex partner and need information or if you would like to become a partner agency, please either complete a brief contact form or call 1-800-537-8052.

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