Request an Insurance Change

Submit Your Request to Customer Service

Need to make a change to your travel insurance plan? Simply submit the following details and a dedicated Travelex customer service representative will contact you within 1-2 business days to complete the trip insurance plan change and send an updated Confirmation of Coverage.

Step 1: Plan Details

Please provide the following information regarding your Travelex Insurance Plan. Enter the information as it shows on your existing policy.

Product*
Brochure or Plan Number*
(i.e. MTS, OTPL, SGAC)

* Required Fields
You may find this information on your Travelex brochure or travel insurance
confirmation of coverage.
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For Assistance Please Call (800) 228-9792
The above information contains a brief description of benefits. Refer to the applicable Description of Coverage or Evidence of Coverage (the "Plan") for a summary of the Plan details. Certain conditions, exclusions, and limitations apply as set out in the Plan. Products may not be available to residents of all states. If there is any conflict between the contents of this website and the Plan, the Plan will govern in all cases. Travel Assistance Services provided by the designated provider as listed in the Description of Coverage or on your Confirmation of Coverage.