Request an Insurance Change

Submit Your Request to Customer Service

Need to make a change to your travel insurance plan? Simply submit the following details and a dedicated Travelex customer service representative will contact you within 1-2 business days to complete the trip insurance plan change and send an updated Confirmation of Coverage.

Step 1: Plan Details

Please provide the following information regarding your Travelex Insurance Plan. Enter the information as it shows on your existing policy.

Brochure or Plan Number*
(i.e. MTS, OTPL, SGAC)

* Required Fields
You may find this information on your Travelex brochure or travel insurance
confirmation of coverage.
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For Assistance Please Call (800) 228-9792
The above information contains a brief description of benefits. Refer to the applicable Certificate of Insurance or Evidence of Coverage (the "Policy") for full policy details. Certain conditions, exclusions, and limitations apply as set out in the Policy. Products may not be available to residents of all states. If there is any conflict between the contents of this website and the Policy, the Policy will govern in all cases. *Assistance Services provided by Travelex's designated provider.