File a Travel Insurance Claim

Download Your Forms Online

Travelex offers online claim initiation and access to claim forms to help expedite the claim process. Choose your insurance plan below, enter the product plan number and select submit.

Product*
Brochure or Plan Number*
(i.e. STS, OTPL, SGAC)

* Required Fields
You can find this information on your Travelex brochure or travel insurance
confirmation of coverage.

Check Your Claim Status

Choose your travel insurance plan below, enter the plan number and select submit to be taken to our claim status site. You will receive up to date status on your travel insurance claim, including documents already received by the claims department and pending documents as well. You will need to have your trip insurance plan number and your claim ID (found on your claim form) in order to view any details.

Product*
Brochure or Plan Number*
(i.e. STS, OTPL, SGAC)

* Required Fields
You can find this information on your Travelex brochure or travel insurance
confirmation of coverage.
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For Assistance Please Call (800) 228-9792
The above information contains a brief description of benefits. Refer to the applicable Description of Coverage or Evidence of Coverage (the "Plan") for a summary of the Plan details. Certain conditions, exclusions, and limitations apply as set out in the Plan. Products may not be available to residents of all states. If there is any conflict between the contents of this website and the Plan, the Plan will govern in all cases. Travel Assistance Services provided by the designated provider as listed in the Description of Coverage or on your Confirmation of Coverage.