Why do I need travel insurance?

Whether you plan to travel across the ocean or only across state lines, there’s always a chance your trip might not go according to plan. If you encounter a flight cancellation, baggage delay, medical emergency or more during your trip, travel insurance is here to help. Travel insurance can offer reimbursement for certain incurred travel costs, 24/7 travel, and emergency medical help if needed.

In short, travel insurance provides you, and your finances, a supportive safety net while you explore the amazing world around you.

  • trip cancellation icon
    Trip Cancellation & Interruption
  • Medical Coverage Icon
    Medical & Dental Emergencies
  • Baggage Icon
    Lost/Damaged Baggage & Personal Items
  • travel assistance icon
    24/7 Assistance

Primary Coverage

Primary coverage pays your claim first with no deductibles. This means faster payment to you. Purchase any time before your trip and primary coverage is automatically included.

Kids Included Pricing*

Travelex offers great value to traveling families on the Travel Select plan. Kids age 17 are included on trips under $10,000 and less than 30 days when accompanied by a covered adult. Number of children is unlimited, perfect for large family trips. Ask your travel professional for details.

Pre-existing Medical Conditions

Your pre-existing medical condition exclusion is waived when you purchase Travelex’s Travel Select plan within 15 days of initial trip payment, and the full trip cost is insured.

Additional Coverages

Travelex offers extra coverage options for rental car collision, additional medical and evacuation expenses, along with air accidental death & dismemberment and adventure sports.

Travel Emergency Assistance**

Travelex policies provide customers with 24-hour toll free number for emergency travel.

15 Day Review Period

If you are not completely satisfied within 15 days of purchasing a plan, Travelex will refund your premium cost, if you have not departed on your trip or filed a claim.

Frequently Asked Questions

Does travel insurance cover the Coronavirus?

If you have first tested positive for the coronavirus while your coverage is in effect and have been diagnosed by a physician to be unfit for travel, you would be eligible for trip cancellation and interruption coverage. In addition, other coverages may also be applicable if positive test occurs during your trip.

I have health insurance, do I need medical coverage?

No one expects to have a medical emergency while traveling. And did you know most health insurance plans do not cover you when traveling outside the US? Having emergency medical & dental and emergency medical evacuation benefits helps ensure you receive quality care. Our medical professionals are available 24/7 to help you with advanced medical payments, guiding you to suitable medical facilities and providing nurse assisted transportation home when needed.

Am I covered when the tour operator files bankruptcy?

If you have booked your travel arrangements through a travel agency, financial default coverage could cover you for trip cancellation or interruption if you are unable to go on your trip. You must have purchased your protection plan within 15 days of your initial trip payment and the default occurs more than 14 days after effective date.

What if I have to work and can’t go on my trip?

If you are required to work, a merger takes place, or your company is deemed unsuitable for business and you are the key employee, having cancel for business reasons coverage allows you to cancel your trip and be reimbursed for unused, non-refundable trip expenses.

I have a scuba diving excursion planned, am I covered if something should happen?

Yes, scuba diving is a covered benefit on Travelex’s plans. Our Adventure Sports upgrade package covers you for participation in professional athletic events, mountain climbing, operating an aircraft and travel on air-supported devices such as hot air ballooning.

Are weather delays covered?

If your trip is delayed 5 hours or more, trip delay coverage allows you to be reimbursed for additional accommodations and meals if your departure is delayed due to inclement weather. The trip delay daily limit is a generous $250 per person!

In the event of an emergency while traveling, who should I call?

24-Hour Travel Assistance*

World Travel Protection


For plans purchased on or after 12.1.2020
U.S./Canada (toll-free): 1-844-215-1672
Outside U.S./Canada (collect): 1-647-775-8042
Email: [email protected]


For plans purchased prior to 12.1.2020
U.S./Canada (toll-free): 1-855-892-6495
Outside U.S./Canada (collect): 1-603-328-1373
Email: [email protected]

*Kids age 17 and under are covered when accompanied by a covered adult. If child’s trip cost exceeds $10,000 or adult trip cost, or trip length exceeds 30 days, the child will be charged the corresponding plan cost. **Travel Assistance Services are provided by the designated provider listed in the Policy. The purchase of a product is not required in order to purchase any other travel product or service. Your travel retailer might not be licensed to sell travel insurance and will only be able to provide general information about the product. An unlicensed travel retailer may not answer questions about the terms and conditions of the insurance offered and may not evaluate the adequacy of your existing insurance coverage. The products being offered provide insurance coverage that only applies during your covered trip. You may have insurance coverage from other sources that provide similar benefits but may be subject to different restrictions depending upon the coverage. You may wish to compare the terms of the travel policy offered through Travelex with any existing life, health, home and automobile insurance policies you may have. If you have questions about your coverage under your existing insurance policies, contact your insurer or insurance agent or broker. The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Consumers in Maryland may contact: Maryland Insurance Administration 800.492.6116 or 410.468.2340. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276. V94