Why do I need travel insurance?
Pre-existing Medical Conditions
Your pre-existing medical condition exclusion is waived when you purchase Travelex’s Travel Select plan within 15 days of initial trip payment and the full trip cost is insured and you're medically able to travel.
Primary coverage pays your claim first with no deductibles. This means faster payment to you. Purchase any time before your trip and primary coverage is automatically included.
Travelex offers great value to traveling families on the Travel Select plan. Kids 17 and under are covered at no additional cost as long as they are traveling with a covered adult and the trip cost is less than the adult trip cost. The number of covered children is unlimited, which makes Travel Select perfect for large family trips. Ask your travel professional for details.
Note: If you include any upgrade(s) in your policy, the child(ren) listed on your policy will be charged for the upgrade premium.
Travelex offers extra coverage options for Cancel For Any Reason, Car Rental Collision, Additional Medical Coverage, Flight Accidental Death & Dismemberment (AD&D), and Adventure Sports.
Travel Emergency Assistance*
Travelex policies provide customers with 24-hour toll-free number for emergency travel.
15 Day Review Period
If you are not completely satisfied within 15 days of purchasing a plan, Travelex will refund your premium cost, if you have not departed on your trip or filed a claim.
Frequently Asked Questions
If you have first tested positive for COVID-19 while your coverage is in effect and have been diagnosed by a physician to be unfit for travel, you would be eligible for trip cancellation and interruption coverage. In addition, other coverages may also be applicable if a positive test occurs during your trip.
If you are required to work, a merger takes place, or your company is deemed unsuitable for business and you are the key employee, having Cancel For Work Reasons coverage allows you to cancel your trip and be reimbursed for unused, non-refundable trip expenses. This early purchase benefit is available on the Travel Select plan, but only if the policy is purchased with 15 days of the initial trip payment.
No one expects to have a medical emergency while traveling. And did you know most health insurance plans do not cover you when traveling outside the US? Having Emergency Medical Expense and Emergency Evacuation & Repatriation of Remains coverage helps ensure you receive quality care. Our medical professionals are available 24/7 to help you with advanced medical payments, guiding you to suitable medical facilities and providing nurse assisted transportation home when needed.
Yes, scuba diving is a covered benefit on Travelex’s base plans, but only if you’re diving at a depth of less than 60 feet. If you’re scuba diving in depths of 60 feet or more or without a dive master, you must include the Adventure Sports upgrade in your policy for coverage to apply. The Adventure Sports upgrade is available on the Travel Select plan. This upgrade also provides coverage for participation in professional athletic events, mountain climbing, operating an aircraft and travel on air-supported devices such as hot air ballooning.
If you have booked your travel arrangements through a travel agency, financial default coverage could cover you for trip cancellation or interruption if you are unable to go on your trip. You must have purchased your protection plan within 15 days of your initial trip payment for Financial Default coverage to be included in your plan, and the default must occur more than 14 days after effective date of the plan.
If your trip is delayed 5 hours or more, trip delay coverage allows you to be reimbursed for additional accommodations and meals if your departure is delayed due to inclement weather. The trip delay daily limit is a generous $200 per person on Travel Select and $250 on Travel Basic.
24-Hour Travel Assistance* via World Travel Protection
U.S./Canada (toll-free): 1-844-215-1672
Outside U.S./Canada (collect): 1-647-775-8042
Email: [email protected]
*Travel Assistance Services are provided by the designated provider listed in the Policy.
The purchase of a product is not required in order to purchase any other travel product or service. Your travel retailer might not be licensed to sell travel insurance and will only be able to provide general information about the product. An unlicensed travel retailer may not answer questions about the terms and conditions of the insurance offered and may not evaluate the adequacy of your existing insurance coverage. The products being offered provide insurance coverage that only applies during your covered trip. You may have insurance coverage from other sources that provide similar benefits but may be subject to different restrictions depending upon the coverage. You may wish to compare the terms of the travel policy offered through Travelex with any existing life, health, home and automobile insurance policies you may have. If you have questions about your coverage under your existing insurance policies, contact your insurer or insurance agent or broker. The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Consumers in Maryland may contact: Maryland Insurance Administration 800.492.6116 or 410.468.2340. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276. V94